Verifying Your ja999 Account
Account verification on ja999 protects your balance — it confirms that only you can move money in or out. The process involves uploading a copy of a valid national ID or passport, along with a selfie that matches the document. We cross-check the name on your account against the document, so make sure they match when you register. Verification is a one-time
step; once approved, your account sits at the verified tier and higher withdrawal amounts become available. If there is a mismatch in your name or the document image is unclear, our support team will contact you with what to fix. Submitting clean, well-lit images speeds up the review considerably.
- Prepare Your Document — Get a clear photo or scan of your national ID or passport — all four corners visible, no blur or glare.
- Upload to Your Account — Go to account settings, find the verification section, and upload your ID image and a matching selfie.
- Name and Detail Check — Our team checks that the name on your document matches your registered account name exactly before approving.
- Verified Tier Unlocked — Once approved, your account moves to verified status and higher withdrawal limits become accessible.